The Mother wants that the people responsible for receiving the visitors should always be very polite and gentle in their behaviour towards them. High and low, young and old, whether they are well-dressed or ill-clad, all should always be received properly with benevolence and good behaviour. It is not necessary that the better dressed people may be more fit for being received well in this Ashram. It should not be that we give more care to the people with a motor car than to an ordinary man looking like a beggar. We must never forget that they are as much human as we are and we have no right to think that we are at the top of the scal and our politeness should not be merely an outer form, stiff politeness, so to say. It must be something coming from within. Whatever may be the difficulties and whatever may be the circumstances— Mother fully knows even to the minutest detail the circumstances, when we lose our temper and get irritated in our work, and knowing that fully well she says—whatever may be the circumstances, rudeness or curt behaviour is never permissible. There are difficulties in our way, but Mother says that as a rule our difficulties and our troubles are always such that we do have the capacity of overcoming them. If we can remain at our best we shall always be able to tackle the situation without losing control. Remember, each time we lose control of ourselves, each time we get angry or we have to use the outer means of keeping discipline, it means that at that moment we have fallen low and we could not rise up to the situation. In everything, in every way, it boils down to one rule—always endeavour to make progress, try to be your true self. Even if you have not been able to do it today you must be able to do it tomorrow. But the full effect must be there. Never forget in your action that you are representing the Ashram. People will judge the Ashram from your behaviour. Even if you have to say No, even if you have to reject somebody’s request, you can do it with all politeness and courtesy. Try to help each one. Even if others are rude to you, it is not a reason for you to do likewise. If you behave in the same way as the outsiders do, then what is the fun of your being here.
9 May 1957